Our Review Policy

We insist on genuine, verified experiences so you can trust every review on AppCritica.

Genuine Experiences Only — Reviews must reflect actual use of the AI tool or business. No fabricated, hypothetical or promotional reviews.
Verified Reviewer Identity — We verify reviewer credentials (email, account history or linked profile) to confirm they are real users.
Neutral & Balanced Feedback — We publish both positive and negative feedback, so the overall collection gives a fair view.
Zero Tolerance for Fraudulent Reviews — We do not allow reviews coming from owners, employees, competitors, or coached/promoted feedback.
Transparent Moderation — Reviews go through automated checks and manual moderation to identify suspicious patterns (e.g., duplicate accounts, unnatural language, incentive misuse).

Submission by Reviewer — Must be a real user of the product/service.
Pre-Publication Checks — We verify identity, check for authenticity, and ensure review content meets our standards.
Moderation Approval — Only after passing our checks will the review be published.
Ongoing Monitoring — Even after publication, reviews are subject to audit if flagged for suspicious activity.
Removal & Correction — If a review is found to violate policy (fake, incentivized, off-topic), it’s removed or labeled accordingly.

Reviews from people who haven’t used the tool or service.
Reviews posted in exchange for rewards or incentives tied to rating outcome. According to Trustpilot style policies: “Businesses cannot offer incentives in exchange for reviews.”
Reviews by the business owner, employees, or competitors.
Reviews that are purely promotional, copy-pasted, or clearly guided by the vendor.
Reviews lacking relevance or specificity (e.g., generic “great tool” without context).
Reviews that misuse AI generation to fabricate user experience without real-life use. We follow G2’s principle: reviewer identity plus real experience required.

Must provide honest feedback based on a genuine experience.
Can edit or delete their review at any time.
May be asked to provide proof of use (screenshot, account record) for verification.
Reviews are made public: AppCritica reserves the right to keep or remove any review that fails verification or violates policy.
Privacy is respected: We do not publish personal identity details beyond the user’s name/handle and appropriate context.

Businesses listed on AppCritica may respond publicly to reviews, but cannot redact or hide negative feedback.
Business owners cannot review their own tool or request biased reviews.
Verified profiles (businesses) get special badges to signal authenticity.
Claiming or managing a profile does not circumvent the review authenticity process.

We utilise automated fraud-detection systems plus manual review of flagged content to maintain review integrity, similar to G2’s 43+ data-point systems.
Patterns of suspicious behaviour (duplicate reviews, excessive same IPs, unusual rating distribution) trigger audit.
Reviews failing authenticity checks are removed and may result in account suspension.
We publish periodic transparency reports (at least annually) summarising how many reviews were removed or flagged for authenticity issues.

If you believe a review is fake, fraudulent, or violates policy, click Report or contact our support team within 48 hours.
We will investigate, decide on removal/adjustment, and notify relevant parties.
Businesses may also request a formal review audit by submitting evidence through our support portal.
We strive to respond to all valid reports within 72 hours of receipt.

AppCritica may update this Review Policy as our system evolves (especially to handle AI-generated or manipulated reviews).
The policy version and effective date will always be listed at the top.
By submitting a review you agree to follow the current policy version and any changes going forward.