Chatbase is a no-code platform for building and deploying AI support agents that are trained on your own business content such as help docs, websites, and documents so they can answer user questions and automate customer support interactions reliably. It’s designed to be easy to use with drag-and-drop data upload and simple deployment options.
Chatbase provides a full toolkit for creating intelligent AI chat agents that understand and respond using your own data sources. Users can upload files (PDFs, Word docs, text), paste content, or point the system at a website to train a custom agent that answers questions with precise, context-aware responses. Once trained, agents can be embedded on websites, integrated into apps, and connected via APIs. Beyond basic chat, Chatbase lets agents perform AI actions — such as checking order status, capturing leads, or booking appointments — helping to automate support and engagement workflows. The platform includes an AI Playground for testing and fine-tuning responses, analytics dashboards to track performance, and built-in security and encryption to protect data. Chatbase is built for both non-technical users and teams looking to scale conversational support across channels and use cases.
Trains custom support agents on your business content.
No coding required simple upload and deploy.
Supports embedding on websites and apps.
Includes analytics and testing tools.
Agents can perform practical actions (e.g. lead capture).
Connects with external systems via API integrations.
Free tier available to test basic functionality.
Free tier limited to basic credits and one agent.
More useful features often require paid plan upgrades.
Message credit limits can cap heavy usage.
Custom branding and domains cost extra.
Multilingual support varies by training content.
Some integrations require third-party tools like Zapier.
Fine-tuning responses may need ongoing adjustments.
Posted: Jan 8, 2026
I have to watch usage because costs climb with traffic, and I still review conversations periodically since it can slip into generic or slightly off answers if my content isn’t crystal clear.
Posted: Jan 8, 2026
I’ve been using Chatbase for a while, and it’s genuinely handy for spinning up a support bot without touching code. I like how quickly it learns from my site and PDFs, and the widget blends nicely into my pages. The downside is I have to watch usage because costs climb with traffic, and I still review conversations periodically since it can slip into generic or slightly off answers if my content isn’t crystal clear.
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