Microsoft 365 Copilot integrates with Microsoft 365 apps such as Word, Excel, PowerPoint, Outlook, and Teams. It uses Microsoft Graph to access work content including emails, chats, and documents that users have permission to view. Users enter prompts, and Copilot generates responses in real-time, incorporating internet-based content and permitted work data. Work IQ connects individual and organizational knowledge from data, memory of workflows, and inference to deliver tailored assistance. Capabilities include Chat for tasks and insights, Search across Microsoft 365 and third-party sources, and Agents from the Agent Store or customized in Copilot Studio.
ISeamless experience inside familiar tools
Strong enterprise trust, security, and governance
Significant time savings for content-heavy workflows
Tools like Copilot Control System help manage usage
Limited customization outside Microsoft environment
Maximizing value often requires training and adoption support.