Gallabox

Gallabox

Conversational commerce & WhatsApp automation platform for business messaging and sales.

AppCritica Score 3.7/5

What is Gallabox?

Gallabox helps businesses manage customer chats on WhatsApp in one place. It lets teams reply faster, automate common questions, and send bulk messages without switching between tools.

More About Gallabox

  • Centralizes WhatsApp and social messaging into a shared inbox.
  • Lets users create no-code chatbots with drag-and-drop builder.
  • Automates multi-touch WhatsApp campaigns including broadcasts and drip messages.
  • Qualifies leads with AI-enabled flows.
  • Generates WhatsApp QR codes and chat links for easy lead capture.
  • Supports shared team inbox for multi-agent collaboration.
  • Enables WhatsApp Payments and catalog integration for commerce.
  • Connects with 20+ integrations (CRM, e-commerce, calendars).

Applications:

  • Lead capturing via WhatsApp QR and links.
  • Customer support automation on WhatsApp.
  • Multi-agent sales inbox management.
  • Scheduled broadcast and drip messaging.
  • Conversational checkout with payments.
  • Integration with CRM and other business tools.

Pros & Cons

Pros:

Assign chats to specific team members.

WhatsApp templates reduce repetitive replies.

No-code automation setup saves configuration time.

Integrates chatbot automation with WhatsApp.

Works well for order notifications automation.

Cons:

Mobile/app experiences feel unpolished.

Doesn’t work well with other platforms.

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