Gladia

Gladia

The speech-to-text backbone for voice platforms

AppCritica Score

3.7/5

Gladia Overview

Gladia is an advanced AI-powered audio transcription API designed for real-time and asynchronous speech-to-text, serving businesses, developers, and AI solution providers that require fast, accurate, and multilingual transcription. Built on proprietary models like Solaria and Whisper-Zero, Gladia offers ultra-low latency (<300ms), support for over 100 languages, and a rich API that goes beyond basic transcription to include diarization, translation, summarization, and more. Its focus on precise, flexible audio intelligence and developer-centric integrations makes it well-suited for use in contact centers, virtual meetings, sales enablement, media production, and speech AI solutions.

Gladia Features

Real-time and asynchronous transcription in over 100 languages Ultra-low latency (as low as 270ms with Solaria model) Speaker diarization (identifies and labels multiple speakers) Word-level timestamps and punctuation Automatic language detection and switching Custom vocabulary for specialized accuracy Named Entity Recognition (NER) and sentiment analysis Summarization and audio chaptering via large language models Translation of transcriptions to/from supported languages Robust API designed for scalable, production workflows

Pros & Cons

Pros:

Offers one of the fastest real-time transcription APIs, with latency below 300ms

Supports more than 100 languages natively, making it highly versatile

Integrates advanced features like speaker diarization, punctuation, and custom vocabulary directly in the API

Accurate transcription even in noisy or dynamic environments, thanks to proprietary models

Compliant with GDPR, HIPAA, and SOC 2 for data privacy and security

Ultra-fast real-time transcription with latency under 300 milliseconds

Highly accurate speech-to-text transcription supporting over 100 languages and dialects.

Cons:

Transcription accuracy for highly specialized or technical jargon may depend on proactive use of custom vocabularies and tuning

Occasional delays reported when handling extremely large audio files or heavy concurrent requests

Lack of a drag-and-drop web UI primarily API-based, with limited no-code/low-code interface support

Some advanced features are only available in higher-tier or enterprise plans

 

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