Smartsheet manages projects, portfolios, and processes on an AI-powered platform. It unites people, processes, and information to track and visualize work through views like Timeline, Grid, Card, Gantt, or Calendar. Automated workflows handle updates, approvals, and notifications. Portfolio management monitors budgets, resources, and risks. Secure request management centralizes intake and tracks progress with compliance protocols. Centralized dashboards provide real-time insights on project statuses, automation metrics, and portfolio performance. Integrations connect to existing tools for data flow and collaboration.
Spreadsheet-style layout feels instantly familiar.
Handles complex workflows beyond basic tasks.
Powerful automation for alerts and reminders.
Dashboards give clear project visibility.
Strong for multi-team project collaboration.
Good for forms and structured data capture.
Filtering and collapse presets not intuitive.
Performance issues reported when syncing with Excel.
Support and communication seen as disappointing.
