Zeda.io

Zeda.io

Voice of Customer led AI Product Management Software

AppCritica Score 3.8/5

What is Zeda.io?

Zeda.io captures customer feedback from multiple sources and centralizes it into one dashboard. It analyzes feedback using AI to generate insights on opportunities, pain points, and priorities. Users integrate tools like Slack, JIRA, and Zendesk to turn feedback into features, roadmaps, and release notes. Roadmaps support milestones, custom fields, dependencies, and public sharing. AI tools include Ask AI for querying data and Opportunity Radar for predictions. Feedback widgets enable screenshot annotations and screen recordings.

More About Zeda.io

How the AI Tool Works:

Zeda.io automatically captures feedback from customer conversations, support tools, surveys, and product analytics, consolidating it into a single dashboard. It uses AI to surface insights, score opportunities, and help teams validate ideas based on real data signals.

  • Auto feedback capture from conversations
  • Feedback centralization with AI prioritization
  • 5000+ integrations including Salesforce and HubSpot
  • Roadmaps with milestones, custom fields, and dependencies
  • JIRA integration for turning features into issues
  • Slack integration for backlog requests and release notes
  • Embeddable feedback widget with annotations and recordings
  • Document editor with templates, imports, and mentions
  • Zendesk integration for forwarding bugs and requests
  • Ask AI for querying customer data
  • Opportunity Radar for predictive reports
  • AI-generated release notes

Pros & Cons

Pros:

Centralizes feedback from many channels.

Great for aligning whole product org.

Strong roadmap plus release-notes in one.

AI helps turn feedback into insights.

Cuts manual data cleaning time heavily.

Cons:

Getting initial data in feels manual.

UI cluttered; key actions hard to spot.

Some features feel repetitive in workflows.

Docs inside Zeda need behavior change.

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